The frequently asked questions page is made for American Eagle Credit Card users. Here, they’ll find all the questions and answers related to the AEO credit card. If you don’t find an answer, feel free to contact official support and reach out to the customer service helpline.
FAQs
Is American Eagle credit card a visa?
As a Level 2 member, you can win more points per dollar spent, access member-only sales and events, and receive special perks like a $5 birthday gift card.
How long does it take American Eagle to process a return?
Please permit up to 5 weeks for processing from the day your package ships. After receiving the returned items in good condition, your account should receive the credit in 1 or 2 statements. The original payment method will generally receive a refund for returns.
Can I use an American Eagle credit card anywhere?
American Eagle offers two credit card options: The American Eagle Real Rewards Card, a loyalty card usable only at American Eagle Outfitters and Aerie, and the American Eagle Real Rewards Visa.
What bank is the American Eagle card?
If you use the American Eagle Visa Card for purchases outside of American Eagle and affiliated stores, you will earn 5 points per dollar on those transactions. However, the reward structure becomes more complicated with American Eagle purchases.
How do I contact American Eagle credit card?
- For general help, CustomerCare@ae.com.
- For in-store purchases: Stores@ae.com. Or use the store locator to get your store’s contact information.
- For Real Rewards Credit Cards: 1-800-843-0875.
Is the American Eagle credit card free?
While the American Eagle and Aerie Real Rewards credit cards don’t charge an annual fee, late fees apply.
Do American Eagle cards expire?
The laws of the state where the card was purchased govern its terms and conditions. Gift cards do not have service fees or expiration dates.